We usually prepare and ship your order within 3 working days. Once it’s on the way, you’ll receive a shipping confirmation email with your tracking number so you can follow its journey to you.

For orders below SGD80, courier delivery is $5.

For orders above SGD80, we’re happy to offer complimentary courier delivery. A small thank you for supporting mindful living with us.

Yes, we do and we’re grateful to send A Kinder Nest pieces beyond Singapore 🌍.

Drop us a message here or email hello@akindernest.com and we’ll be happy to assist you.

We can help arrange same-day delivery on working days, subject to courier availability.

Drop us a message here or email hello@akindernest.com and we’ll be happy to assist you.

If you need to make amendments, please contact us quickly with your order details.

Once an order has been processed or shipped, changes may no longer be possible but we’ll always try to support you where we can.

Please drop us a message here or email hello@akindernest.com with the correct details.

If your parcel hasn’t been dispatched, we’ll update it for you right away.

If the item is unused and in its original condition, do reach out to us within a few days of receiving it. We’ll guide you through the exchange process.

Kindly note that return shipping fees may apply.

Once your order is confirmed, we begin preparing it right away to minimise delays and reduce unnecessary waste. As such, confirmed orders cannot be cancelled.

If you would like to request an exchange for an item of equal or higher value, please email us at hello@akindernest.com before your order is processed and we will do our best to assist.

We are so sorry if that happens. Please drop us a message here or email hello@akindernest.com within 7 days of delivery and let us know what went wrong.

We will gladly arrange a replacement. Return shipping costs for defective or incorrect items will be covered by us.

As a small business focused on thoughtful living and low waste operations, we are only able to accommodate returns or exchanges within 7 days of delivery.

We truly appreciate your understanding and support.